IT-Supporter (m/f/d)
Location: Berlin
Your Tasks:
- First point-of-contact to our users onsite and remote
- Onsite support and maintenance of IT infrastructure and network
- Troubleshoot and resolve technical issues with Win OS, MS Office, workstations, mobile devices, printers, further company applications via phone, e-mail, remote access or onsite
- Dispatch and follow-up on IT requests with different IT-departments
Your Profile:
- Experience in IT Support in multinational environments
- MS Office 365 administration and support
- iPhone and Android support
- Experience with ticketing systems (preferably Jira)
- Wiki / Knowledge base editing (preferably Confluence)
- Proficiency in spoken and written German and English
Your Perspective:
- Interesting, varied and broad range of tasks in one of the largest real estate companies in Germany and Europe
- Good atmosphere, communication culture "on a first-name basis" and a pleasant working atmosphere in an environment with flat hierarchies
- Individual training for professional and personal development in our academy
- Professionally equipped, in-house gym with trainers and classes
- Comprehensive company health management and company pension scheme
- Assistance on the commute through subsidy for the use of public transport
- Modern IT equipment such as laptops and mobile phones
- Mobility and flexibility using pool and company cars for the execution of tasks
- Exciting virtual programs for childcare with our partner company Voiio
- Opportunity to attend Bundesliga matches of FC Union Berlin, our favorite club
- Discounts at selected hotels worldwide with up to 30% on overnight stays and special conditions on food and beverages
- Employee discounts for special conditions in the areas of media, fashion, leisure, facilities and much more via a partner company
- Drinks and a selection of fruits
