IT-Supporter (m/f/d)
Location: Berlin
Your Tasks:
- Serve as the first point of contact for users seeking technical assistance
- Provide technical support and troubleshoot technical issues
- Install, configure, and maintain hardware and software components
- Deliver user training and create documentation
- Perform routine maintenance tasks
- Respond to service requests and incidents
- Offer remote support and assistance
- Maintain accurate records of IT assets
Your Profile:
- A minimum of three years of experience in a comparable position
- Strong technical skills and knowledge of hardware, software, and network systems
- Excellent communication and customer service skills
- Ability to work effectively both independently and as part of a team
- Experience in a large organization is welcomed
- Proficiency in both spoken and written English (must) and German (good to have)
Your Perspective:
- Interesting, varied and broad range of tasks in one of the largest real estate companies in Germany and Europe
- Good atmosphere, communication culture "on a first-name basis" and a pleasant working atmosphere in an environment with flat hierarchies
- Individual training for professional and personal development in our academy
- Professionally equipped, in-house gym with trainers and classes
- Comprehensive company health management and company pension scheme
- Assistance on the commute through subsidy for the use of public transport
- Modern IT equipment such as laptops and mobile phones
- Mobility and flexibility using pool and company cars for the execution of tasks
- Exciting virtual programs for childcare with our partner company Voiio
- Opportunity to attend Bundesliga matches of FC Union Berlin, our favorite club
- Discounts at selected hotels worldwide with up to 30% on overnight stays and special conditions on food and beverages
- Employee discounts for special conditions in the areas of media, fashion, leisure, facilities and much more via a partner company
- Drinks and a selection of fruits
