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WIR GEBEN IHRER
KARRIERE RAUM

IT-Supporter (m/f/d)

 

Location: Berlin

Your Tasks:

  • Serve as the first point of contact for users seeking technical assistance
  • Provide technical support and troubleshoot technical issues
  • Install, configure, and maintain hardware and software components
  • Deliver user training and create documentation
  • Perform routine maintenance tasks
  • Respond to service requests and incidents
  • Offer remote support and assistance
  • Maintain accurate records of IT assets

Your Profile:

  • A minimum of three years of experience in a comparable position
  • Strong technical skills and knowledge of hardware, software, and network systems
  • Excellent communication and customer service skills
  • Ability to work effectively both independently and as part of a team
  • Experience in a large organization is welcomed 
  • Proficiency in both spoken and written English (must) and German (good to have)

Your Perspective:

  • Interesting, varied and broad range of tasks in one of the largest real estate companies in Germany and Europe
  • Good atmosphere, communication culture "on a first-name basis" and a pleasant working atmosphere in an environment with flat hierarchies
  • Individual training for professional and personal development in our academy
  • Professionally equipped, in-house gym with trainers and classes
  • Comprehensive company health management and company pension scheme
  • Assistance on the commute through subsidy for the use of public transport
  • Modern IT equipment such as laptops and mobile phones
  • Mobility and flexibility using pool and company cars for the execution of tasks
  • Exciting virtual programs for childcare with our partner company Voiio
  • Opportunity to attend Bundesliga matches of FC Union Berlin, our favorite club
  • Discounts at selected hotels worldwide with up to 30% on overnight stays and special conditions on food and beverages
  • Employee discounts for special conditions in the areas of media, fashion, leisure, facilities and much more via a partner company
  • Drinks and a selection of fruits